Effective Date: July 24, 2025
Top Shelf Plumbing (“we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. It also includes our SMS Terms & Conditions.
Information We Collect
We do not collect personal information through our website, as we do not use contact forms or request submissions. If you contact us by phone, email, or SMS, we may collect basic contact information such as your name, phone number, and email address to communicate with you directly.
Use of Information
Any personal information you provide (such as via phone call, email, or SMS) is used solely to respond to your inquiries, schedule services, or follow up on plumbing-related work. We do not use this information for unsolicited marketing or advertising purposes.
No Selling or Sharing of Information
We do not share, sell, rent, or trade your personal information with third parties or affiliates for marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Terms & Conditions
Product Description
By providing your mobile phone number to Top Shelf Plumbing, you consent to receive SMS messages related to service updates, appointment confirmations, or customer support. We do not send promotional or advertising messages via SMS.
Message Frequency
Message frequency may vary depending on the nature of your service request or interaction with our team.
Message and Data Rates
Standard message and data rates may apply, depending on your mobile carrier and plan.
Opting Out
You may opt out of SMS communications at any time by replying “STOP” to any message you receive from us. After you opt out, we will confirm your choice and stop sending SMS messages to your number.
Help and Support
If you need help or have questions about our SMS service, reply “HELP” to any message, or contact us at:
Phone Number Privacy
Your phone number will be handled in accordance with this Privacy Policy.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Policy Updates
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.
Contact Information
If you have any questions about this Privacy Policy or our SMS Terms & Conditions, please contact us:
Top Shelf Plumbing
17622 Metzler Ln
Huntington Beach, CA 92647
(714) 292-6735
support@topshelfplumbingsolutions.com